The the magnet strength of the Apple Watch charger seems to be weaker than expected when placed in the WatchStand.
The Apple Watch Magnetic Charging Cable comes with a single piece of protective film on both sides of the charger. Please be sure to remove the protective film from both sides of the charger before attempting to install your charging cable in the WatchStand.
Does the WatchStand support Nightstand Mode?
The WatchStand does support this feature. Please, be sure to use extra care when silencing your Apple Watch's alarm.
My Apple Watch charger sits too low in the WatchStand.
Use the included spacer to maximize contact between your Apple Watch and Apple's stainless steel magnetic charging cable.
The spacer is not intended to be used with the white plastic magnetic charging cable currently shipping with the Apple Watch Sport.
If you need a spacer for your WatchStand, please contact Griffin Support to receive one free of charge.
You can email email@example.com or give us a call at 1-800-208-5996 (US) or 1-615-399-0990 (INTL) Monday - Friday, 9AM - 4PM CST.