My Elevator is losing its grip. How can I make it grip my laptop again?
When the Elevator gets dusty, its contact points may not grip your laptop as well. You'll need to clean the contact points with warm water from time to time, and it should maintain its grip.
I've lost the clips that hold my laptop on the Elevator. Do you have these available as replacements?
Yes! We do have the plastic clips available as replacements on our website here: Replacement Parts
Unfortunately, we do not have the rubber pads or clear plastic base available at this time.